How to Troubleshoot ADT Camera Not Recording?
Since you have a newly owned ADT security device or have an existing one, you need to ensure its optimal functioning. Generally, ADT cameras are promising security & surveillance systems, helping users to keep an eye on every activity happening inside their premises. However, users occasionally face issues with these security devices, and the ADT camera not recording is one of those issues.
So, if you are also facing this issue and looking for a complete guide to troubleshooting this issue, then you are in the right place. Moreover, this guide sheds light on the major causes behind the ADT cameras not recording issues, and effective troubleshooting tips. So, give this guide a read for the complete info!
Why Are My ADT Cameras Not Recording?
Generally, the ADT camera not recording clips issue occurs due to various reasons, which are listed below:
- Unstable wifi connections
- Weak wifi signals
- Insufficient power supply
- Poorly configured motion detection settings
- Insufficient storage space
- Technical glitches and bugs
- Improper camera positioning
- Physical Obstructions
Troubleshooting the ADT Camera Not Recording
As you have identified the potential causes and main reasons behind why my ADT camera is not recording. Now, you must explore the best ways to troubleshoot these issues. So, some of the effective fixes to this issue are presented below:
Ensure Internet Connections
Most of the users often come across the ADT outdoor camera not recording issue due to unstable or no internet connections. However, without a stable internet connection, users can’t store and upload footage on the cloud. Therefore, you must ensure a stable internet connection.
Confirm Power Supply
Additionally, you must be sure about the power supply when using the ADT security camera. If your camera is not receiving adequate power and has battery issues, then you may face this issue. Therefore, always check the power outlet and camera batteries if they are working properly.
Verify the Camera Configuration
When your ADT security camera is not configured properly, then the ADT camera not recording at night. Therefore, you must check and carefully configure all the settings including motion detection and sensitivity levels on your camera.
Check Camera Storage
If your camera is running out of space, then this issue may occur. To resolve this issue, you should try adjusting your camera settings to the lower resolutions. Also, enable the motion-triggered recordings or buy additional cloud storage space.
Power Cycling the Camera
Sometimes, ADT Outdoor Camera Not Recording due to some technical issues and internal glitches. However, to resolve this issue, power cycle your device.
Update Camera Firewall
Regularly check and update your ADT camera firmware if available. Always download the latest version of the firmware file on your device, and also check its compatibility with your device.
Eliminate Physical Obstructions
Make sure no physical objects are obstructing the camera views that you want to monitor. To deal with this issue, you can reposition your camera to a better place for a wider view.
Reset the Camera
When none of the above solutions works, then reset your camera to the factory settings. If you want to know the complete reset process, get in touch with us!
Above all, you have successfully learned to troubleshoot the ADT camera not recording issue. To know more about this device, connect with us!
Frequently Asked Questions
Can ADT Cameras Record Without an Internet Connection?
No, it is not possible because the ADT camera requires a stable internet connection to work and record.
Do ADT Cameras Record When Service is Not Paid?
Yes, the ADT cameras record even when the service is not paid. But, make sure that your camera is connected to the router.
How to View the ADT Camera Saved Recording Clips?
You can use the Pulse mobile app and ADT dashboard to view the saved clips on the ADT camera. Using the mobile app, go to Navigation bar>Menu>Cameras>Clips and you can see all the photo and video clips in full screen.
Do ADT Cameras Record When the System is Not Armed?
Yes, as long as the cameras are powered on and connected to the router, it can record, regardless of whether it is armed or disarmed.